Refund Policy
Can I return an item?
We accept all returns within 30 days of purchase. In order to be eligible for a full refund the item must be undamaged, unused and returned with its original packaging. To request a return please get in touch at support@agogoowatches.com. Please also fill out the formula in the revocation information. You will find further information in our Terms & Conditions. If the item you have received does not match the one you ordered or if it is damaged or defective, please contact us within 30 days of receipt and we will do our best to find a solution. You will have to pay for the return shipment cost. We will provide you with the shipping address for returns.
When will I get my money back?
The processing of returns takes between 7-14 days after we receive the item. Once your return is checked and approved, it will be processed and the purchase price will be reimbursed. You will receive a confirmation e-mail notifying you of the reimbursement. Depending on your financial institution, it may take a few business days for the refund to be displayed in your account.
We accept all returns within 30 days of purchase. In order to be eligible for a full refund the item must be undamaged, unused and returned with its original packaging. To request a return please get in touch at support@agogoowatches.com. Please also fill out the formula in the revocation information. You will find further information in our Terms & Conditions. If the item you have received does not match the one you ordered or if it is damaged or defective, please contact us within 30 days of receipt and we will do our best to find a solution. You will have to pay for the return shipment cost. We will provide you with the shipping address for returns.
When will I get my money back?
The processing of returns takes between 7-14 days after we receive the item. Once your return is checked and approved, it will be processed and the purchase price will be reimbursed. You will receive a confirmation e-mail notifying you of the reimbursement. Depending on your financial institution, it may take a few business days for the refund to be displayed in your account.